Management is based on Operational Resilience, including all design, planning, integration, and execution activities to ensure that the organization has the following:
- Identify and anticipate operational risks that may disrupt the service delivery process.
- Prepare all departments and individuals to respond appropriately to disruptive events or risks encountered during work in a manner that demonstrates control of the situation and continuity of service.
- Reconstruction and recovery of services and operations that the organization was trying to provide, following the disruption, at acceptable intervals.
It also means “risk management”. At ANIN Company, we think about how we may encounter a bunch of operational disruptions, both before and during the project. We then formulate plans and programs that restore and rebuild the workflow and activities so that we can quickly minimize the effects and consequences of these disorders on the owner or the customer.